Terms of Service
Welcome to 4 Flames Counseling Center, LLC. By accessing or using our website, telehealth platform, or counseling services, you agree to be bound by the following Terms of Service. If you do not agree with these terms, please do not use our services.
Use of Services
Our services are provided exclusively via telehealth and are intended for outpatient mental health counseling. Services must be used responsibly and in compliance with all applicable local, state, and federal laws and regulations.
Our services do not constitute emergency, crisis, or inpatient care and are not a substitute for higher levels of care when clinically indicated.
Confidentiality
Client information is handled in accordance with HIPAA, applicable state privacy laws, and professional ethical standards. Details regarding data handling, privacy practices, and communication methods are outlined separately in our Privacy Policy & SMS Terms.
Appointments and Cancellations
Clients are expected to provide at least 48 hours’ notice for appointment cancellations or rescheduling. Late cancellations or no‑shows may result in fees, consistent with practice policy, payer rules, and applicable state law.
Limitations of Liability
To the fullest extent permitted by law, 4 Flames Counseling Center, LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
No specific outcomes, results, or therapeutic improvements are guaranteed.
No Emergency or Crisis Services
Our services do not include emergency, crisis, or on‑call support. If you are experiencing a mental health emergency, call 911, dial 988, or go to the nearest emergency room.
Governing Law & Jurisdiction
Arkansas Services: These Terms are governed by the laws of the State of Arkansas when services are provided to clients physically located in Arkansas.
Colorado Services: These Terms are governed by the laws of the State of Colorado when services are provided to clients physically located in Colorado.
Website Use: Non‑clinical website use is governed by applicable federal law and the laws of the state in which 4 Flames Counseling Center, LLC is registered.
Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Continued use of our website or services constitutes acceptance of any revised terms.
Contact Information
4 Flames Counseling Center, LLC
Email:
contact@4flamescounseling.com
Phone:
479‑879‑9413